Customer Service
Brown Family Farm pioneered the concept of pure maple syrup as a flavor enhancer. Today, you can’t open a cookbook or food magazine without finding a recipe or two incorporating this all-natural ingredient. Pure maple syrup or pure maple sugar will enhance the flavor of just about any food or drink.
Contact Us
P.O. Box 117
Brattleboro, VT 05302
Phone 866-254-8718 or Fax 802-257-8111
Email Us
Corporate Gifts
We are ready to assist you in choosing the perfect items for clients, colleagues and customers. Please call 866-254-8718, weekdays 8am to 5:00pm EST
Delivery Information
Regular Delivery
Please allow 7-10 business days for delivery of your order. Most orders are shipped via UPS Ground.
| Order Amount | Ground | Next Day | 2-Day |
|---|---|---|---|
| $0.00 – $25.00 | $9.95 | $39.95 | $24.95 |
| $25.01 – $40.00 | $12.95 | $42.95 | $27.95 |
| $40.01-$60.00 | $14.95 | $54.95 | $34.95 |
| $60.01-$80.00 | $16.95 | $56.95 | $36.95 |
| $80.01-$100.00 | $18.95 | $68.95 | $58.95 |
| $100.01-$125.00 | $21.95 | $96.95 | $81.95 |
| $125.01-$150.00 | $24.95 | $114.95 | $94.95 |
| $150.01-$200.00 | $29.95 | $129.95 | $99.95 |
| $200.01 and above | call | call | call |
Alaska, Hawaii and Out-Of-Country Delivery
For shipping rates please call 866-254-8718 weekdays 8am to 5:00pm EST
Order Status
To check the status of an order please call 866-254-8718 weekdays 8am to 5:00pm EST
Our Guarantee
Brown Family Farm offers a 100% satisfation guarantee. If you are not completely satisfied with your purchase, please contact our Customer Services Department for credit or replacement instructions.
Return Policy
We stand behind the quality of every product we sell. If you are not completely satisfied with your purchase please call Customer Service 866-254-8718 weekdays 8am to 5:00pm EST. If your order is damaged during shipment please call us immediately.