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Customer Service

Brown Family Farm pioneered the concept of pure maple syrup as a flavor enhancer. Today, you can’t open a cookbook or food magazine without finding a recipe or two incorporating this all-natural ingredient. Pure maple syrup or pure maple sugar will enhance the flavor of just about any food or drink.

Contact Us

P.O. Box 117
Brattleboro, VT 05302
Phone 866-254-8718 or Fax 802-257-8111
info@brownfamilyfarmmaple.com
www.brownfamilyfarmmaple.com

Corporate Gifts

We are ready to assist you in choosing the perfect items for clients, colleagues and customers. Please call 866-254-8718, weekdays 8am to 5:00pm EST

Delivery Information

Regular Delivery
Please allow 7-10 business days for delivery of your order. Most orders are shipped via UPS Ground.

Order dollar amount: Shipping & Handling charge:
$0 - $30 $7.95
$31 - $40 $9.95
$41 - $50 $11.95
$51 - $60 $14.95
$61 - $75 $16.95
$76 - $100 $19.95
$101 - $125 $21.95
$126 - $150 $24.95
$151 - $250 $42.50
Over $250 17% of total


Rush Delivery
Please add $45 for next day and $25 for second day delivery

Alaska, Hawaii and Out-Of-Country Delivery
For shipping rates please call 866-254-8718 weekdays 8am to 5:00pm EST

Order Status

To check the status of an order please call 866-254-8718 weekdays 8am to 5:00pm EST

Our Guarantee

Brown Family Farm offers a 100% satisfation guarantee. If you are not completely satisfied with your purchase, please contact our Customer Services Department for credit or replacement instructions.

Return Policy

We stand behind the quality of every product we sell. If you are not completely satisfied with your purchase please call Customer Service 866-254-8718 weekdays 8am to 5:00pm EST. If your order is damaged during shipment please call us immediately.